Last updated: February 2026

We want you to love your prints! Every piece is created with care, but if something arrives damaged, we’ll make it right.

1. Returns

• Returns are accepted only for items that are defective or damaged upon arrival.
• You must contact us within 14 days of receiving your order to request a return or replacement.
• Please email us at [email protected] with your order number, photos of the damaged item, and the packaging.

2. Refunds

Once we confirm the issue, we’ll offer a replacement or refund — your choice. Refunds are processed back to your original method of payment.

3. Shipping Costs

Customers are responsible for return shipping costs unless we made a mistake or the product arrived damaged.

4. Non-returnable Items

Because each photo print is made to order, we can’t accept returns for reasons like “change of mind” or custom order preferences.

5. Questions?

We’re always here to help! Email [email protected] and we’ll get back to you quickly.